Meet Andy Malliff, Head of Business Unit
Tell us a bit about yourself!
I grew up in Marlow, so I am from the area. Prior to Clarify I had worked in sales, delivering sales training and managing inside sales teams, but immediately before joining, I was a reception class teacher to 5-year olds!
In my spare time I enjoy playing cricket, watching Chelsea play (I’ve had a season ticket since I was four) and playing guitar/bass/piano, having been in bands since I was in my teens.
How did you first learn about Clarify and why did you decide to join Clarify?
I was contacted by one of Clarify’s recruiters a bit out of the blue, as I wasn’t looking for a job at the time. I had decided I didn’t want to teach anymore and I was planning to go travelling.
He insisted that I went in for an interview as they were starting a new program and as soon as I did I decided it was exactly where I wanted to be.
How would you describe the culture here?
It’s very development led, and it’s something that you can feel that runs strongly across the business. Having worked for different companies I know that most of them talk about development, but at Clarify you can feel in all the aspects of your job.
From a social point of view, we are all very close, I have developed many good friendships here, as we do many activities inside and outside office hours. We work in an open office space and most of us are of a similar age, so it creates a very close-knit environment.
How have you developed at Clarify?
Before I joined Clarify, I had had exposure to a lot of things, I had managed teams, I had done field sales… So, I knew how and when to do the things to manage a good sales function but Clarify has taught me why and given me a much greater understanding of the outcomes we are trying to drive, not just the how and the what.
As I have moved through the business I have had exposure to so many things, especially as Clarify has grown so much. I have been able to get involved in its growth and development and get involved with their Senior Leadership Team and their decisions. All of this has had such a positive influence on my development.
What is your current position at Clarify and what does your role entail?
I started as a Business Development Manager working on Clarify’s newer program. From there I moved to a Senior BDM role into a more settled account before going back to my first program to manage it as a Programme Manager. In October 2015 I was asked to create a new business unit that I would lead.
So currently I’m a Head of Business Unit and my role consists of setting the strategy for it and making sure it’s executed. I oversee all the aspects of it (client management, service delivery, growth of the business unit and people managed) and make sure we meet our goals for each of them. Luckily, I also have an amazing team that take accountability for some of these areas, so I can focus on the more relevant ones.
What advice do you have for prospective Clarify candidates?
Development is absolutely key, if you are open minded and keen to develop and progress, this is the place for you, because of the breadth of exposure and the training you will get.
I would recommend that from day one you throw yourself into it. Clarify has so much to offer, also on the social side, pub lunches, walking club, sports day, charity days…the more you throw yourself into it, the more you will enjoy it.
What do you find the most challenging at Clarify?
The most challenging thing for me it’s the number of different things I have to do. I love the variety but it’s a lot to juggle! On the bright side it does give opportunities to members of my team to take things off my plate and try out new things, such as coaching or account growth, which help their development.
What is the favourite part about working for Clarify?
One of my favourite parts of the job is when we win new business, but the thing I would highlight is how we have grown my biggest account, how the team have developed it and how we have helped them achieve their business goals.